Returns & Exchanges

At DITTO, we want you to love what you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. We are dedicated to ensuring your style fits perfectly and offer free exchanges to help you find the right look.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original shipping box or a similar secure mailer, ensuring all original tags and labels are still attached.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized carrier location; you will receive an email notification as soon as your refund or exchange has been processed.